Skip to main content

Serial Port Equipment & SecureComm Menu

97 Serial Port Equipment Menu​

Please refer to the specific equipment literature i.e. the 4/8 Channel Dialler, GSM-P and GSM-M installation leaflets.

98 SecureComm Menu​

SecureComm is HKC's cloud-based communications service which greatly enhances the capabilities of your system.

There are essentially 3 phases to setting up SecureComm connectivity:

Phase 1: Download the HKC APP from Google Play®, App Store® or Windows Store®. Once you have downloaded the APP you will be guided through an intuitive wizard which sets up basic account details.

Phase 2: Configure the burglar alarm. To access SecureComm you will either need a GSM-SC (GSM/GPRS communicator), LAN-Card (wired IP adapter) or WiFi-Card (wireless IP adapter).

note

GSM-Q is not capable of accessing SecureComm.

See pages 90, 91, 93, 94 & 95. When you enter the SecureComm programming menu your communication devices (GSM-WiFi, LAN-Card or WiFi-Card) will automatically start to establish their links to the SecureComm service in the background.

Phase 3: Configure the HKC APP on the relevant smartphone. Again, there is an intuitive wizard to help. You will notice that you will be asked to key-in a password for each premises (note that the app can control a number of sites - not just one). This password is an added layer of security. We now need to put in exactly the same password into the alarm system.

note

Passwords can be 6 to 32 alphanumerical characters in length. Lower & upper cases allowed.

981 Status​

This menu gives you an overview of the SecureComm connectivity.

982 Disable​

This menu disconnects the system from SecureComm.

983 Options​

1 Password​

As per above, Password is where you key-in this information.

2 Virtual Keypad​

There is a virtual keypad available in the HKC APP. You may want to disable this feature in which case you set Virtual Keypad to NO. It is YES by default.

3 Notification​

Normally the HKC APP will notify you of alarms and faults from your system. You may want to disable this feature in which case you set Notification to NO. It is YES by default.

5 CS Heartbeat​

Central Station (or ARC) Heartbeat is set to YES by default.

6 Exit Timer​

When arming the system via the app, having an exit timer is programmable here. Default: YES in UK and NO in Ireland.

984 IP Monitoring​

IP Monitoring menu tree

Image Description

Menu tree flowchart showing the IP Monitoring navigation structure:

  • First column: 8 System Options Menu / 9 Comms Menu
  • Arrow to second column: 5 Remote User Menu / 6 Panel Print Menu / 7 Serial Port Equipment / 8 SecureComm
  • Arrow to third column: 1 Status / 2 Disable / 3 Options / 4 IP Monitoring
  • Arrow to fourth column (IP Monitoring sub-items): 1 Accounts / 2 Make Test Call / 3 Reports / 4 Blocks / 5 IP Test Calls
  • Arrow to fifth column (Accounts detail): 1 B0 Acc: xxxx / 2 B1 Acc: xxxx / ... / 9 B8 Acc: xxxx
  • Arrow to sixth column (Reports detail): 1 B0 Acc: xxxx / 2 B1 Acc: xxxx / ... / 9 B8 Acc: xxxx
  • The Reports sub-items also show: 1 Fire → 1 Fire Blks: 012345678, 2 Panic → 2 Panic Blks:, etc.
note

You must be a Branded installer to use IP Monitoring.

note

The IP Monitoring menu is only visible when the site has been setup for IP monitoring in the securecomm.hkc.ie portal.

note

IP Monitoring employs only the Extended SIA protocol.

warning

Please ensure that all required events are enabled as this may not be the case on a system that has had a firmware upgrade.

1 Accounts​

When configuring for IP Monitoring, your Alarm Receiving Centre (ARC) will give you an account number. Put it into the relevant account location (usually block 0 - B0) in the Accounts menu. There is no need to program primary/secondary numbers in an IP based system.

2 Make Test Call​

As part of the commissioning process, we strongly advise you carry out a test call on each relevant account.

3 Reports​

This section is where you can select which event type is reported to the ARC (or Monitoring Centre).

4 Blocks​

Here is where you can assign different blocks to event types.

5 IP Test Calls​

To schedule regular test calls to the ARC (as per menu 936 on page 98). Changes here affect menu 963 and vice versa. Test Calls go through on both paths if using GSM and WiFi.